Privacy Policy
Last updated: October 2026
1. Who We Are
Poweron Electrical Engineering Ltd (trading as PowerOn Electrical) is an electrical contracting company based in Newport, registered in England and Wales under company number 16343639. Registered office: 11 Clist Road, Bettws, Newport, NP20 7TA. We are the data controller for personal information collected through this website.
Contact: poweronelectricalengineering@gmail.com or call 07903 410887.
2. Information We Collect
We collect information you provide when you contact us through our website enquiry form, phone, email or WhatsApp. This may include your name, email address, phone number and details about your property and the work you need doing.
We also collect basic analytics data (pages visited, browser type, approximate location) through standard web server logs and, where enabled, Google Analytics, to help us understand how our website is used.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Arrange and confirm appointments
- Provide after-installation support
We do not use your information for marketing without your explicit consent, and we do not sell or pass your information to third parties for marketing purposes.
4. Who Processes Your Information for Us
Enquiries sent through the form on this website are collected and stored by our customer-management provider, GoHighLevel (LeadConnector), which acts as our data processor and may store data outside the UK under appropriate safeguards. The form uses security checks provided by its supplier to block spam. If you message us on WhatsApp, that conversation is handled by WhatsApp (Meta). We use these services only to respond to your enquiry and manage your job.
5. Legal Basis for Processing
We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book an appointment, to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.
6. How Long We Keep Your Data
We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.
7. Your Rights
Under UK GDPR, you have the right to access, correct or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at poweronelectricalengineering@gmail.com.
8. Cookies
This website uses cookies that are necessary for it to work and, where enabled, Google Analytics cookies to measure how the site is used. The embedded Google Map and our online enquiry form (provided by GoHighLevel/LeadConnector) may set their own cookies under their providers' privacy policies. The enquiry form only loads on our quote page or when you hover over, tap or select a quote button.
9. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page.
10. Complaints
If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.